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Employee Profile: Kristine Lamb

Since the Breast Center at Smilow Cancer Hospital at Yale-New Haven opened about two and a half years ago, Kristine Lamb has been a Clinical Referral Specialist in Diagnostic Radiology. After an appointment, patients check-out with Kristine where she arranges the scheduling of follow-up appointments, such as imaging and surgery, and makes sure they have everything they need before they leave. She also works with breast surgery, GYN, infusion and medical oncology to coordinate a patient’s care.

“Seeing a patient smile is a huge reward for me, and lets me know that I must be doing something right. It is not an easy job, and not just because of the scheduling, you become attached to the patients, and it’s hard seeing them go through something as devastating as cancer,” said Kristine. Kristine is on the front line and interacts with patients on a daily basis. She commented on how lucky she is to have such a great staff to support her.

Her manager, Sally Howell of Diagnostic Radiology at YNHH, said, “Kristine consistently demonstrates the "I am Yale New Haven” pledge to our patients and families.  I am delighted that she is being recognized in the Employee Profile for DirectConnect.  Kudos to Kristine.”